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IT Service Operations, Support Excellence & Customer Experience

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Customer Experience & Contact Centre Excellence Programs

While many businesses promise to provide excellent customer service, some excel more than others. The CCCA Certification focuses on six crucial aspects of customer service that, wh...

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IT Service Excellence & Technology Support Diplomas

If you're considering becoming a trainer or already started, our CPT® Certification can assist you. The E-Learning program explores essential trainer skills in a fun and interactiv...