Global Institute of Professional Management Certification (GIPMC)
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Certification

Certified Customer Service Professional (CCSP)™

$ 800.00 $ 545.00

Course Description:

Customer service is considered one of the best fields for professionals and executives. Jobs in customer service are expected to grow in many industries, making it a great career choice for those seeking growth opportunities....

Customer service is considered one of the best fields for professionals and executives. Jobs in customer service are expected to grow in many industries, making it a great career choice for those seeking growth opportunities. People with customer service certification can find jobs in various roles within an organization, such as administrative and support services. The Certified Customer Service Professional Certification teaches participants effective techniques for handling customers and best practices in customer service. This certification helps participants assess their skills and mindset systematically, allowing them to create development plans accordingly. Every company, regardless of size, needs customer care professionals, leading to a high demand for skilled individuals in this field. Customer service certification helps customer-facing employees learn and practice the skills needed to provide excellent customer service. These skills include improving communication so

Certificate Summary

Customer service is considered one of the best fields for professionals and executives. Jobs in customer service are expected to grow in many industries, making it a great career choice for those seeking growth opportunities. People with customer service certification can find jobs in various roles within an organization, such as administrative and support services. The Certified Customer Service Professional Certification teaches participants effective techniques for handling customers and best practices in customer service. This certification helps participants assess their skills and mindset systematically, allowing them to create development plans accordingly. Every company, regardless of size, needs customer care professionals, leading to a high demand for skilled individuals in this field. Customer service certification helps customer-facing employees learn and practice the skills needed to provide excellent customer service. These skills include improving communication so employees can interact well with customers, and learning how to anticipate and handle different types of customer interactions effectively.

Structure of the Assessment

Exam Duration and Format

  • The exam lasts for 1 hour, which is the same as 60 minutes.

Validity and Renewal

  • Once you earn the CCSP™ Certificate, it stays valid for your entire life.

Course Details
  • Duration12 to 15 Hours
  • Students250
  • Lessons21
  • Skill LevelExpert
  • CertificationYes
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